BHS Help Desk Live Episode 28
The past two weeks ever since #techteamMA have been a little less hectic here at the Help Desk. I was excited when Ms. Scheffer asked me earlier this week if I would like to lead a Help Desk Live episode with guest speaker Starr Sackstein. The questions were based just like the #techteamMA chat two weeks ago but the conversation was more personable. It was just like a TV interview that SportsCenter does and when a person is talking the screen would move to them. It was cool because I had control over this effect along with asking the questions and leading the conversation. I found that one of the toughest things was remembering when to switch the main screen to face who was talking. I found this happened most when I started talking because I was so focused on what I was about to say that I forgot to switch over who the main screen was focused on! I learned that I also have to be prepared with my questions before the screencast. Meaning HAVE THEM INFRONT OF YOU! At the beginning of the cast I was going crazy trying to find my questions in Google Drive and the chat was almost delayed but Starr came in with a save. The questions that I made up I shared with Starr before the chat so that she could review them and be somewhat prepared so she already knew my first question. She simply told me she knew the first question and went ahead and answered while I gathered the rest of the questions. Rough start but the episode only got better! I regrouped and calmed down which resulted in the conversation actually being very fluent and not forced. I felt that I did a very good job of keeping it simple and starting side conversations about her answers. The experience with Help Desk Live is something I definitely want to do again and improve on!
Help Desk Live chat vs. #techteamMA chat
First off I want to thank Starr Sackstein for her wonderful participation in both these events that I led. Without her the conversations could not have taken place and she did a great job expressing her unique opinions on educational policies and homework. I thought that both chats were very efficient and expressed a lot of information for all viewers. The difference between the two chats is this, #techteamMA for one of more globally recognized when it was happening. The marketing was great because we had time to get it out there where as the Help Desk Live episode was more spontaneous. The Help Desk Live episode is more personable though. The conversation for the episode went great and if you would rather not read 500 tweets than this would definitely be the way to go in learning the information that was presented.